Store Policy

TERMS & CONDITIONS

These terms and conditions apply to the use of this website, including the purchase of products and/or services. Please note that by using the website Marama Skincare www.maramaskincare.com, you agree to comply with the following terms and conditions.  

Products

Products offered by Marama Skincare are for external use only. We recommend to patch test first. If an allergic reaction occurs, discontinue use immediately. Marama Skincare will not be held liable for any allergic reactions to our products.

Some essential oils are not safe to use during pregnancy. If you are pregnant we do recommend to see a specialist before using any of our products.

Our products are all hand made with natural ingredients in small batches. Because of this, you might experience some imperfections per product. They are meant to be there, it shows its artisanal character and that is what we stand for. Colour may slightly vary from photos. Natural, handmade soaps are generally softer than factory made soaps. To extend your soap life, we recommend storing your bar in a dry place between washings.

Privacy Policy

Any information you give to Marama Skincare will be handled with the utmost care. We will only use the information provided lawfully. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletters (unless you opt out of receiving promotional materials).

Pricing Policy

All of our prices are in New Zealand dollars (NZD) and include GST. All prices are correct at time of publication, however we serve the right to alter prices for any reason.

If you order internationally (outside New Zealand) you may incure foreign currency charges from your own bank. Marama Skincare cannot control any fees incurred from your bank, you will need to contact your bank for further information.

International orders may be subject to local taxes or duties, which are the responsibility of the consumer.

Payment Options

We offer credit and direct debit payment options, as well as manual bank transfer. Please note that with manual bank transfer your order will not get shipped before we’ve received the payment on our bank account.

Copyright

All images on the site are copyrighted to Marama Skincare or used under licence from their respective copyright holders, and  unauthorised use is prohibited. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly perform or create derivative works from the content without first obtaining written permission from Marama Skincare.

Products in the Marama Skincare range are all hand made with natural ingredients in small batches. Colour may slightly vary from photos.

Cancellation of Order

Cancellation of order should be made within 24 hours of order placement. A later cancellation may not be possible, since we endeavour to ship the goods as soon as possible.

Order Placement

By placing an order on this website you agree to and accept the terms and price specified on this website. This price may include additional and other applicable charges. This offer may be accepted or rejected by Marama Skincare for any reason, including, the unavailability of any product, an error in the price or product description posted on this website, or an error in your order. Your contract with Marama Skincare will only come into existence when you have fully paid for your order and Marama Skincare provides confirmation that your order has been accepted and can be fulfilled. Where you have already made payment for an order that is subsequently rejected or cancelled by Marama Skincare, we will refund the full amount paid by you in relation to that order.

You agree that the products sold to you by Marama Skincare are for own personal use and are not to be sold by you to another entity in the nature of a wholesale, distribution or retail supply.

We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity.

Changes to Terms

These terms are subject to change without prior notice.